Warranty Support

Support for eligible manufacturing defects and warranty questions on equipment purchased from Garden Machinery Direct.

Product-specific warranty coverage

Warranty terms vary by manufacturer, model and product type. The warranty information supplied with the product and the manufacturer's applicable written terms take precedence.

What may be covered

Eligible defects in materials or workmanship can qualify for inspection, parts, repair, replacement or another remedy according to the applicable warranty.

What is normally not covered

• Normal wear and consumable items
• Accidental damage or misuse
• Improper maintenance
• Unauthorized modification
• Damage caused by incompatible accessories or parts

Requesting warranty support

Please provide your order number, product model, serial number where applicable, a description of the issue and useful photos or video.